Warranty guide

Warranty Guide | EyeBuddy Kids

Kids are hard on glasses — so here's exactly what we cover, in plain language.

Lens accuracy — 30-day promise

  • If your prescription lenses don't match your Rx exactly, tell us within 30 days of receiving them and we'll remake them free.
  • If your eye doctor changes the prescription within those first 30 days, we'll make new lenses at no cost.
  • If the change happens between 31 and 90 days, new lenses are half price.

One-year warranty on frames & lenses

  • Covered: factory defects — a peeling lens coating, a broken nose pad, and similar manufacturing faults. We'll repair or replace them free within 1 year of delivery.
  • Not covered: damage from rough use, water, or hard play, and parts that have naturally worn out.
  • Please don't attempt a DIY repair — even a small amount of glue can void the warranty.

Not sure if you're covered?

Email hi@eyebuddykids.com with your order details and we'll check your warranty status for you.

At a glance

Quick summary

Problem Covered? What happens
Prescription not accurate Yes — 30 days Free lens remake
Factory defect in frames or lenses Yes — 1 year Free repair or replacement
Wear-and-tear or accidental damage No Not covered

Looking for something else? See our returns and exchanges policy or the FAQ.