When your child needs glasses, the doctor will give you a prescription that might look confusing at first, but it’s easy to understand once you know the basics:

① Rows for each eye: The first row is for the right eye (OD) and the second row is for the left eye (OS).

② SPH, CYL, and Axis: SPH shows if your child is nearsighted (-) or farsighted (+); CYL and Axis work together to correct astigmatism.

③ ADD: Sometimes you’ll see ADD, which is the extra reading power for bifocal or progressive lenses (less common in children).

④ PD (Pupillary Distance): This is the distance between your child’s pupils. It ensures the lenses are centered correctly. If it’s missing, ask the doctor or measure it at home.

Tip: Children’s vision can change quickly, so follow your doctor’s advice on when to update the prescription and keep a copy for future checkups.

Your child’s pupillary distance (PD) is the measurement of the distance between the centers of their pupils. It helps ensure the lenses line up correctly in the frames for clear vision. ① You can ask the eye doctor to measure it during the eye exam. ② Or you can click here to get it at home

Astigmatism is very common, even in children, and it simply means the shape of the eye causes light to focus unevenly. ① If your child’s prescription (Rx) includes CYL and Axis values, that means they have astigmatism. ② Don’t worry—glasses can be made to correct it, helping your child see clearly and comfortably.

Yes! We can provide both bifocal and progressive lenses if your child needs them. ① If your child’s prescription (Rx) includes ADD or NV-ADD, it means extra reading power is required. ② You can choose either lined bifocals (with a visible reading segment) or unlined progressive lenses (which look like regular glasses but have multiple focal points).

Tip: These options are less common in children, so be sure to confirm with your child’s eye doctor if they’re the best choice.

Yes! We can fill prescriptions with prism correction, but only in single-vision lenses. Here’s how it works:

① When you enter your child’s prescription during the order process, first fill in the SPH, CYL, and Axis numbers for each eye.

② Then click “Yes” under Prism Values.

③ Next, enter the Prism Horizontal (Base In/Base Out) and Prism Vertical (Base Up/Base Down) values in diopters, and select the correct direction for each eye according to your doctor’s prescription.

Tip: Prism corrections are used to help with eye alignment or double vision. Always double-check with your child’s prescription

It’s super easy to order non-prescription (Non-Rx) glasses for your child:

① Click the Order Glasses button on the frame you like.

② In the Prescription Type drop-down menu, select Non-Prescription.

③ During checkout, you can upgrade the lenses by turning them into sunglasses or adding blue light blocking lenses to help protect your child’s eyes from screen time.

Tip: Non-prescription glasses are perfect if your child doesn’t need vision correction but you still want to add eye protection or style!

Children’s vision can change quickly as they grow, so it’s important to keep their prescription up to date.

① Follow your child’s eye doctor’s recommendation on when to schedule the next exam.

② If you notice any changes in your child’s vision (squinting, frequent headaches, holding books too close, etc.), schedule an eye exam as soon as possible—even if it’s before the recommended time.

Tip: Keeping prescriptions current ensures your child always has the clearest, most comfortable vision possible.

The Lens Index number (like 1.50, 1.57, 1.59, 1.61, 1.67, or 1.74) tells you two important things:

① How the lens bends light: A higher index means the lens bends light more efficiently, which is important for stronger prescriptions.

② Lens thickness: The higher the index, the thinner (and usually lighter) the lens will be. This can make glasses more comfortable for kids, especially with stronger prescriptions.

Tip: For children, comfort and durability matter most，we highly recommend Trivex lenses.They are lightweight, impact-resistant (great for active kids), and offer excellent optical clarity. This makes them a safer and more comfortable choice for everyday wear.

When ordering, the lens that’s preselected under Your Lenses is usually the best match for your child’s prescription. ① If your child has a stronger prescription, choosing a higher lens index will make the lenses thinner and lighter. ② For kids, we especially recommend Trivex lenses—they’re not only thinner and lightweight but also impact-resistant and super durable, perfect for active children.

Photochromic lenses are specially designed lenses that change color based on sunlight exposure:

① When your child is outdoors in UV light, the lenses automatically darken like sunglasses, protecting their eyes from harmful rays.

② When they go back indoors, the lenses turn clear again, so they don’t need to switch between glasses.

Tip: Photochromic lenses are great for kids who spend time both indoors and outdoors, offering all-day protection and convenience.

Polarized lenses are special sunglass lenses designed to reduce harsh glare:

① They block strong horizontal light reflections from surfaces like sidewalks, water, snow, or sandy beaches.

② By cutting glare, they help your child see more clearly and comfortably outdoors, especially in bright sunlight.

Tip: Polarized lenses are perfect for kids who spend a lot of time outside. They protect the eyes, reduce squinting, and make outdoor activities more enjoyable.

Polycarbonate lenses are specially made to be extra strong and lightweight:

① They’re highly impact-resistant, which means they won’t break or crack easily—perfect for active kids.

② They’re lighter than standard lenses, making glasses more comfortable to wear all day.

Tip: Polycarbonate lenses are an excellent choice for children’s everyday glasses, sports glasses, or any situation where extra durability is needed.

Trivex® lenses are a premium lens material designed for maximum durability and comfort:

① They are impact-resistant and extra strong, making them ideal for active kids who might drop or bump their glasses.

② Trivex® lenses are lighter than standard lenses (about 10% lighter than polycarbonate), so they’re super comfortable for all-day wear.

③ They also provide sharper, crisper vision compared to polycarbonate lenses.

Tip: Trivex® lenses are one of the best choices for children’s glasses, sports glasses, or rimless frames—giving kids clear vision and tough protection in one.

(Trivex® is a registered trademark of PPG Industries Ohio, Inc.)

Polarized lenses and dark tints both help with bright light, but they work differently:

① Polarized lenses: Reduce glare and light intensity, especially from reflective surfaces like water, snow, and sand. They’re great for outdoor play, sports, or family trips because they help kids see more clearly and comfortably in bright sunlight.

② Dark tints: Simply reduce the overall brightness but do not cut glare. One advantage is that dark tints work better with digital screens outdoors, as polarized lenses can sometimes make screens harder to see.

Tip: For most kids, polarized lenses are the better all-around choice for outdoor use because they improve clarity and eye comfort. Dark tints are a good option if your child frequently uses tablets or other screens outside.

Mirrored lenses are sunglasses with a highly reflective coating on the outside of the lens:

① They reduce glare by reflecting light away, which helps protect your child’s eyes in bright outdoor conditions.

② They’re also stylish and fun, making kids more likely to enjoy wearing their sunglasses.

Tip: Mirrored lenses are a great choice for kids who spend a lot of time outdoors, especially at the beach, on the water, or in snowy environments.

For kids, the best frame style is simply the one they like and feel comfortable wearing! More important than face shape is:

① Proper fit: The frames should be the right size for your child’s face so they stay in place and don’t slip.

② Durable, safe materials: Choose lightweight, impact-resistant materials that can handle everyday play and activity.

③ Comfort: Frames should feel good on the nose and ears so your child is happy to wear them all day.

When choosing a frame material for children, focus on safety, comfort, and durability:

① Lightweight: Pick frames that are light and comfortable for all-day wear.

② Durable & flexible: Plastic frames are usually more durable and flexible—perfect for active kids. Flexible frames can better handle drops and rough use.

③ Colorful & fun: Plastic frames also come in more colors, which makes it easier for kids to find a style they love.

④ Safe materials: Hypoallergenic options like stainless steel, titanium, or acetate are great choices, especially if your child has sensitive skin.

Tip: Plastic or flexible frames are generally the best choice for children because they combine comfort, safety, and durability.

Yes, but not every style has multiple sizes. ① Each frame’s size information is listed in the product description. ② Be sure to choose the size that fits your child’s face comfortably—frames that are too big or too small can slip or pinch.

Tip: Use the size filter when browsing to quickly find frames designed for your child’s age and face size.

The numbers printed on the inside of the temple arm (the part that goes behind your child’s ear) show the frame’s size measurements:

If the number is 52 -17 -135，it means Lens width=52mm ，Bridge width=17mm ，Temple arm length=135mm

① Lens width: The horizontal width of one lens in millimeters.

② Bridge width: The distance between the two lenses (the nose bridge).

③ Temple arm length: The length of the arm that goes behind the ear, usually a 3-digit number.

New glasses sometimes need small adjustments to fit just right. ① The best option is to take them to an optician, who can make quick and safe tweaks for your child’s comfort. ② If that’s not possible, you can follow our How to Adjust Your Glasses guide at home for simple fixes.

Most of our kids’ frames can be ordered as sunglasses, except for a few specialty sports or goggle frames. If you’re looking for sunglasses, please visit this page to see all the available options.

Tip: You can also choose polarized or mirrored lenses when customizing the sunglasses for extra eye protection and style.

Yes! Most of our kids’ prescription glasses can be made into prescription sunglasses. ① When ordering, simply select a standard or gradient lens tint, or choose from our glare-reducing polarized lens options. ② These options give your child the same vision correction plus full sun protection in one pair.

Tip: Prescription sunglasses are perfect for kids who spend a lot of time outdoors—they protect their eyes from UV rays while keeping their vision clear.

Photochromic and polarized lenses both protect your child’s eyes, but they work differently:

① Photochromic lenses: These lenses automatically darken when your child is outdoors or exposed to UV light, then return to clear indoors. They’re great for kids who move frequently between inside and outside.

② Polarized lenses: These are permanent sunglasses lenses that don’t change color. They’re excellent at cutting glare from reflective surfaces like water, snow, or roads—perfect for outdoor play or sports.

Tip: If your child needs all-day versatility, photochromic lenses are a great choice. If they spend lots of time outdoors in bright conditions, polarized lenses are best for glare reduction.

Yes! ① If you’re ordering prescription sunglasses for your child, you can choose the recommended lens index for their prescription to keep the lenses thin and lightweight. ② If you’re ordering non-prescription sunglasses, the lenses will already be thin.

The best tint color depends on your child’s needs and where they’ll wear the sunglasses:

① Gray: Great all-purpose tint that reduces brightness without distorting colors—perfect for everyday outdoor use.

② Brown/Amber: Enhances contrast and depth perception, ideal for sports or variable light conditions.

③ Green: Offers balanced color perception and good glare reduction, great for general outdoor activities.

Tip: For most kids, gray or brown tints work best. If your child spends a lot of time in bright sun or playing sports, pair the tint with polarized lenses for maximum glare protection.

Mirrored lenses have a highly reflective coating on the outside that reduces glare by reflecting light away from the eyes. They’re not only functional but also fun and stylish for kids.

Tip: Mirrored lenses are perfect for children who spend a lot of time outdoors at the beach, in the snow, or playing sports—they protect young eyes from harsh glare and add a pop of color to their look.

Clip-ons can be ordered for most kids’ eyeglass frames, but not all. To check availability, visit the product page of the frame you’re interested in—if clip-ons are available, you’ll see the option listed there.

When your child looks at LED screens through polarized lenses—especially outdoors in bright sunlight—they might notice a “pinching” or uneven effect on the screen. ① This is a normal phenomenon with polarized lenses, not a defect in the lens or coating. ② It won’t affect your child’s ability to see clearly in everyday use, only when viewing certain screens.

Tip: Polycarbonate lenses are slightly more prone to this effect, but it usually becomes less noticeable as your child wears their glasses more often.

Polarized lenses are a great option for children because they reduce glare and improve visual clarity. ① They’re especially helpful for kids who spend a lot of time outdoors—at the beach, playing sports, near water, or in snowy conditions. ② By cutting harsh reflections, polarized lenses make it easier and more comfortable for kids to see in bright sunlight.

Tip: If your child is active outdoors, polarized lenses are one of the best ways to protect their eyes and reduce squinting.

You can return or exchange a product for any reason within 30 days of receiving your order. Review our Returns & Exchanges policy for complete details.

If your item arrived incorrect or damaged, you have 30 days from the delivery date to return it to FramesDirect.com for a refund or exchange.

If you're exchanging due to a warranty issue, you have 12 months from the date you received it to return the product. Warranty items can be repaired or replaced, but not refunded.

If you're in the continental U.S., we'll send you a return shipping label.

If you're getting a refund, $9 will be taken out to cover return shipping.

If you're outside the U.S. (like Alaska, Hawaii, or other countries), you'll need to pay for return shipping yourself.

If your glasses broke because of a factory defect, then yes — that’s covered by our warranty!

But if the damage was caused by accidents or wear and tear, it’s not covered.

You can check the chart on our Frame & Lens Guarantees page to see if your glasses qualify.

Just a heads-up: Warranty items can only be repaired or replaced, not refunded.

You’re covered for 12 months starting from the day your glasses arrive.

If there's a problem caused by how they were made, we’ll take care of it!

We want your lenses to be so clear and comfy that you forget you’re even wearing glasses!

If your lenses don’t feel just right, we’ll remake them for free — same frame, same order — as long as it’s within 30 days.

👩‍⚕️ Did your eye doctor change your prescription?

If it’s within 30 days of getting your glasses: we’ll make new lenses for free.

If it’s between 31–90 days: we’ll remake them for half the price.

Just send us an email at service@eyebuddykids.com and we’ll help you out!

🕶 Non-prescription glasses usually arrive in 4–7 business days (U.S. orders).

👓 Prescription glasses take a bit longer — usually 11–14 business days, because we double-check everything to make sure they’re perfect!

If there’s a delay (like if something’s on backorder or needs extra inspection), don’t worry — we’ll email you VIA service@eyebuddykids.com to let you know!

If your item is on backorder, we’ll send you an email to let you know.

📬 You’ll also get a call from our team to ask what you’d like to do next — wait, switch, or cancel.

Have questions? Just email us at service@eyebuddykids.com anytime!

If your order says “shipped” but nothing shows up, don’t worry — just let us know within 30 days of getting your shipping email.

📦 If we don’t hear from you in that time, we may not be able to help with lost packages.

Need help? Email us at service@eyebuddykids.com and we’ll jump in to check!

We don’t recommend adjusting your glasses yourself — bending them too much could break the frame or lenses! 😬

Before we ship them out, we set them up for a standard fit.

If they still feel a little loose, slidey, or crooked, you can take them to a local optical store — most places will adjust them for free!

Need help finding one? Just email us at service@eyebuddykids.com and we’ll help out!