EyebuddyKids Warranty Guide
(Easy-peasy for kids and grown-ups!)
1. Lens Accuracy — 30-Day Promise
- We want your glasses to be perfect! If your prescription lenses don’t match exactly, just tell us within 30 days of getting them, and we’ll make brand-new ones for free.
- If your eye doctor changes your prescription within those 30 days, we’ll make new lenses for no cost. If the change happens between 31 and 90 days, they’ll be half-price.
2. One-Year Warranty for Frames & Lenses
· If there’s a factory defect—like a peeling lens coating or a broken nose pad—don’t worry! We’ll repair or replace it for free, as long as it’s within 1 year of receiving it.
· But, if the damage was caused by rough use, getting too wet, or playing too hard, that doesn’t count. We can’t fix naturally worn-out parts.
· Important: Please don’t try to fix it yourself—even a little glue can make the warranty void.
3. Want to Check If You're Covered?
Just email us at hi@eyebuddykids.com. Let us know your order details, and we’ll help you find out if your glasses are still under warranty.
Quick Summary Table
|
Problem |
Covered? |
What Happens |
|
Prescription not accurate |
Yes (30 days) |
Free lens remake |
|
Factory defects in frames/lenses |
Yes (1 year) |
Free repair or replacement |
|
Wear-and-tear or accidents |
No |
Not covered |