EyebuddyKids Warranty Guide

(Easy-peasy for kids and grown-ups!)

1. Lens Accuracy — 30-Day Promise

  •  We want your glasses to be perfect! If your prescription lenses don’t match exactly, just tell us within 30 days of getting them, and we’ll make brand-new ones for free.
  •  If your eye doctor changes your prescription within those 30 days, we’ll make new lenses for no cost. If the change happens between 31 and 90 days, they’ll be half-price.

2. One-Year Warranty for Frames & Lenses

· If there’s a factory defect—like a peeling lens coating or a broken nose pad—don’t worry! We’ll repair or replace it for free, as long as it’s within 1 year of receiving it.

 

· But, if the damage was caused by rough use, getting too wet, or playing too hard, that doesn’t count. We can’t fix naturally worn-out parts.

 

· Important: Please don’t try to fix it yourself—even a little glue can make the warranty void.

3. Want to Check If You're Covered?

Just email us at hi@eyebuddykids.com. Let us know your order details, and we’ll help you find out if your glasses are still under warranty.

 


 

Quick Summary Table

Problem

Covered?

What Happens

Prescription not accurate

Yes (30 days)

Free lens remake

Factory defects in frames/lenses

Yes (1 year)

Free repair or replacement

Wear-and-tear or accidents

No

Not covered